Refund Policy

Last Updated: April 19, 2025

WhaChat Matrimony is currently focused on providing simple and genuine matrimonial services for users and families.

This Refund Policy explains how refund-related requests may be handled for future paid services or accidental payments.

1. Free Platform Usage

Most features on WhaChat Matrimony are currently available free of cost.

Free services are not eligible for refunds.

2. Future Paid Services

In the future, WhaChat Matrimony may introduce optional premium services, advertisements, profile promotions, or subscription features.

Refund terms for such services will be clearly mentioned at the time of purchase.

3. Accidental Payments

If any payment is made accidentally or due to technical issues, users may contact our support team for review.

  • Refund requests must include payment details and transaction information.
  • Requests may be reviewed manually before approval.

4. Fraud & Abuse

WhaChat Matrimony reserves the right to deny refunds in cases involving fraud, abuse, fake profiles, policy violations, or suspicious activity.

5. Processing Time

Approved refunds may take several business days to process depending on the payment provider or bank.

6. Policy Updates

This Refund Policy may be updated periodically as new services and payment features are introduced.

Contact Us

Support: support@whachat.in

Advertising: ads@whachat.in