Privacy Policy

Version 1.0 | Last updated: April 19, 2025

This Privacy Policy explains how WhaChat Matrimony collects, uses, stores, and protects your personal information when using our platform.

By using WhaChat Matrimony, you agree to the practices described in this policy.

1. Interpretation and Definitions

  • Account: A registered account created to access our matrimonial services.
  • Company: WhaChat Matrimony, India, including whachat.in.
  • Personal Data: May include biodata, profile photos, religion, education, occupation, marital status, and contact information.
  • Usage Data: Browser details, IP address, pages visited, and device information.

2. Legal Bases for Processing

  • Consent
  • Contract Performance
  • Legal Obligations
  • Legitimate Interests

3. Data Collection and Use

We may collect the following information:

  • Personal Data: Name, email address, phone number, profile image, biodata information, religion, caste, education, occupation, marital status, and matrimonial preferences.
  • Usage Data: Browser information, device information, IP address, and usage logs.

Certain profile information may be visible to other registered users for matchmaking purposes.

Purpose Legal Basis
Account management Contract Performance
Matchmaking services Legitimate Interests
Profile moderation Legitimate Interests
Fraud prevention Legitimate Interests

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and platform performance.

  • Essential Cookies
  • Preferences Cookies
  • Analytics Cookies

5. Data Retention

  • Account Data: User biodata and profile images remain stored while the account is active.
  • Upload Replacement: Old biodata and profile images may automatically be removed when users upload updated versions.
  • Fraud Prevention: Some records may be retained temporarily for security and moderation purposes.

6. Sharing and Third-Party Processing

  • Certain biodata details and profile images may be visible to other users.
  • We may disclose information when legally required.
  • Third-party services may process limited data for hosting, analytics, or security purposes.

7. Your Rights and Controls

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Update biodata and images

Users should keep their passwords secure and avoid sharing login credentials.

8. Security Measures

  • HTTPS/SSL encryption is used for secure communication.
  • Administrative access is restricted.
  • Uploaded biodata and profile images may be reviewed to prevent fake profiles.

No internet-based system is completely secure.

9. International Data Transfers

Your information may be processed on servers located in different regions depending on our hosting providers.

10. Children’s Privacy

Our platform is not intended for users under 18 years of age.

11. Profile Matching

Profiles may be displayed based on user preferences and search filters.

12. Changes to This Policy

This Privacy Policy may be updated periodically.

13. Policy Updates

Updated versions will be published on this page.

14. Contact Us

support@whachat.in

privacy@whachat.in

https://whachat.in/contact.php

15. Dispute Resolution

Any disputes related to this Privacy Policy shall be governed by the laws of India.

Courts located in Nagpur, India shall have jurisdiction.