Frequently Asked Questions

Find answers to common questions about WhaChat Matrimony.

General Questions

What is WhaChat Matrimony?

WhaChat Matrimony is a Muslim matrimonial platform designed to help individuals and families connect for genuine marriage purposes.

Is WhaChat Matrimony free?

Most features are currently available free of cost.

Who can use the platform?

WhaChat Matrimony is intended for Muslim individuals and families seeking genuine matrimonial relationships.

Profile Creation & Management

How do I create a profile?

Users can register by creating an account with their basic information and uploading biodata and profile images.

What information is required?

Users may provide details such as name, age, education, occupation, religion, marital status, address, and partner preferences.

Can I update my profile?

Yes. Users may update profile details, biodata, and profile images through their account dashboard.

Why is my profile pending approval?

Profiles may be reviewed by admins to help prevent fake, abusive, or inappropriate uploads.

Can I replace my biodata?

Yes. Uploading a new biodata may automatically replace the previous upload.

Can I delete my account?

Users may contact support to request account deletion.

Matching & Communication

How do I search for profiles?

Users can browse profiles and search using filters such as age, city, qualification, and marital preferences.

Can I contact other users directly?

Users may share contact details privately after mutual interest and family discussions.

Are profiles moderated?

Yes. Uploaded biodata and profile images may be reviewed to help reduce fake or inappropriate profiles.

Are public chat rooms available?

No. WhaChat Matrimony focuses on respectful matrimonial interactions and does not provide public chat rooms.

Payments & Future Services

Are paid plans available?

At present, WhaChat Matrimony mainly focuses on providing free matrimonial profile services.

Will premium services be added later?

Future premium services or advertisements may be introduced later.

Is there a refund policy?

Refund-related information is available on the Refund Policy page.

Privacy & Security

Is my information secure?

We take reasonable measures to help protect user data and uploaded biodata.

Does WhaChat Matrimony share user data?

We do not intentionally sell personal user information to third parties.

Support & Policies

How can I contact support?

You can contact us at:

support@whachat.in

How do I report fake profiles?

Users may contact support regarding suspicious or inappropriate profiles.

Can profiles be removed by admins?

Yes. Admins may remove fake, abusive, or policy- violating profiles.